Book worm- Unisex Sweatshirt

Order Processing & Dispatch Orders are typically processed within 1–2 business days. Orders placed after 10 AM or during weekends/holidays will be processed the next business day. Note: T-Shirts and other apparel are made-to-order, which may take up to 2 business days to process before dispatch. 📦 Delivery Timeline After dispatch, your order will be delivered in 3–5 business days, depending on your location. Delivery times may vary slightly during peak seasons, holidays, or unforeseen delays with courier partners..

Eligibility for Return/Exchange We accept return or exchange requests only if: The wrong size was delivered (our mistake), or The item arrived damaged or defective 📸 Required Proof: Unboxing Video is Mandatory To process a claim, you must provide: A clear unboxing video showing the issue The video must be recorded in one take, from the moment the package is opened (no cuts or edits) ⚠️ Claims without this video will not be accepted. 🔁 Resolution Options If your request meets our criteria: We’ll offer a full refund or A free exchange (your choice) No extra charges involved 🚫 We Do Not Accept Returns/Exchanges For: Change of mind Incorrect size ordered by customer Requests made after 72 hours Requests without valid unboxing video Items that have been used or are not in original packaging ❗Our collections are limited and high in demand—please shop carefully. 📦 Size Exchange Policy If we sent the wrong size: We’ll handle the pickup and send the correct size No extra charges If the correct size was delivered but you want to exchange: We can process the exchange A ₹200 shipping fee applies (covers pickup + redelivery) 📝 Important Notes Items must be unused, unwashed, and in original condition Keep the original packaging for return/exchange to be approved All requests must be made within 72 hours of delivery 📧 For return or exchange requests, contact us at: support@monkeymind.store